Locomotive Workshop Rotterdam, or LWR, is a company founded by Siemens Mobility and Mitsui Rail Capital Europe and focuses on preventive and corrective maintenance of electric locomotives. LWR has state-of-the-art facilities that guarantee the operational readiness of locomotives.
Strategically located near the port of Rotterdam, planned maintenance can take place at the beginning or end of a route to the port of Rotterdam. This reduces locomotive downtime to a minimum.
Many parts of a locomotive require separate training to work on that part. As a result, LWR hires external expertise in order to optimize capacity in the workshop. With AugAssist, they can now acquire the necessary expertise on site within seconds.
The site worker wears a Vuzix M400 where he directly has access to the expertise of external parties and let them join into the work situation in real time. In this way, the specialist looks directly through the eyes of the site employee, but then remote.
AugAssist provides LWR with more capacity and flexibility. As a result, they can now let every site worker work on the most complex situations. Delay because of travel times of external specialists are drastically reduced, which results in more capacity and less overall delays.