Lubecore
| Industry | Lubrication |
| Solution | AUGASSIST |
| Process | Remote Support |
Lubecore starts with AUGASSIST to reduce travelling costs and enhance customer onboarding.
Lubecore is a Canadian company specified in designing, manufacturing and installing automated greasing systems. Lubecore’s systems automate the lubrication process, eliminating the need for manual greasing. This simplifies maintenance procedures, reduces labor costs, and minimizes the risk of human error.
The very broad portfolio of customers all around the globe requesting support from everywhere was the trigger to start with remote support. With AUGASSIST, Lubecore can support their customers instantly remotely. By not being required to go to the location for all situations, Lubecore saves a significant amount of travelling, reducing overall support costs.
After experiencing the benefits of AUGASSIST, Lubecore further implemented our solution for onboarding new partners into their reselling network. By connecting through the smart glasses, the new partners can be trained very easily to install every Lubecore system quickly.