AUGASSIST
Smurfit Kappa
| Industry | Production |
| Solution | AUGASSIST |
| Process | Remote Support |
Smurfit Kappa implements AUGASSIST to connect with remote factory for resolving technical issues.
Vitop Moulding in Italy is a company in the Smurfit Kappa Group, best known for producing Bag-in-Box taps and connectors for wine and fruit juice.
Smurfit Kappa has a production facility in Italy (Vitop) and in the USA. With AUGASSIST, they can now connect to the otherside of the world for resolving technical issues in the production facility quicker and easier.
AUGASSIST enables Smurfit Kappa to provide remote support to another facility while keeping both hands free to perform tasks while being guided by an engineer from the other facility. The annotation feature is very useful to highlight specific small elements on the complex machines for better understanding.